Frequently Asked Questions

Everything you need to know about your luxury beauty experience.

Are your products authentic?

Yes, Exclusive Beauty Club is an authorized retailer for all brands we carry. Every product is sourced directly from the manufacturer to ensure 100% authenticity and freshness.

How long does shipping take?

Standard shipping typically takes 3-5 business days. Orders placed before 2:00 PM EST are generally processed the same day.

What is your return policy?

We offer a 30-day return policy on most unopened and unused items. Please contact our support team to initiate a return authorization.

Do you offer international shipping?

Currently, we ship to addresses within the United States and Canada. We are working on expanding our shipping zones to more countries soon.

Can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay.